Return/Refund Policy

To be eligible for a return, your item must be in the same condition that you received it in, unworn AND unused, with the original tags and packaging.
You’ll also need the receipt or proof of purchase. 
To start a return, you can contact us at grow.proes@icloud.com.

 Once your return is accepted, we will send you a return shipping label and instructions on how and where to return your package.

You must contact us before sending back any Items, if you don't contact us before shipping your items back, we will not accept your return.

Damages and Issues 
When your order arrives, please inspect it to make sure all is in order. 
Contact us as soon as possible if any items are defective,
damaged or if you receive the wrong items. 

Exceptions / Non-Returnable Items
Certain types of items cannot be returned, like plants, special orders, hazardous materials, flammable liquids, or gases.
Please reach out to us if you have questions or concerns.

Refunds
We will notify you once we have received and inspected your return,
and let you know if the refund was approved or not.
If approved, you will be automatically refunded. Refunds will be deposited back onto the same method of payment that was used for purchase.

We want your experience with GROW PRO
to be as smooth as possible, and we want to make it right!

Thank you for shopping with us,
we really appreciate your business!

Please contact us for any further details at grow.proes@icloud.com.